Consumer Guides
Practical, plain-English answers to common consumer questions — complaint letters, Subject Access Requests, ombudsman escalations, and more.
-
What is a Subject Access Request and How Do I Write One?
A Subject Access Request (SAR) allows individuals to access their personal data. Under GDPR, organisations must respond within one month. Here’s how to write one.
-
How Do I Write a Complaint Letter to a Company?
To write a complaint letter, clearly state your issue with details, explain its impact, reference consumer rights, and request a resolution.